You have to face a lot of hassle after raising a Cash App Dispute. But if you contact a customer support representative then he will help you to coordinate with the merchant. Therefore the process of dispute gets simpler for you, as you do not have to do any communication from your end.
If you’ve already contacted the merchant and are unable to resolve a transaction, you may be able to file a dispute. To file a dispute for a Cash Card transaction, you will need to select the transaction in Cash App. To do so:
Tap the Activity tab on your Cash App home screen
Select the transaction in question and tap the … in the top right corner of the screen
Select Need Help & Cash App Support
Tap Dispute this Transaction